You can cancel an order as long as we have not started the shipping or delivery process. To cancel an order, please call us at 1 (800) 807-6777 with your order number handy. We will refund your product purchase price as well as delivery, shipping, and service fees. If canceling an item within an order means your order is no longer eligible for a discount or promotion, we will recalculate your total purchase price and apply applicable charges to your selected payment method.
If we have started the shipping or delivery process, you will need to initiate a return by following our return policy.